1
Apply for APD
Families begin by submitting an application through the Agency for Persons with Disabilities.
Resources
Helpful Resources
Helpful information for individuals, families, and caregivers navigating APD waiver services.
Understanding the APD Process
How APD Services Begin
Follow these six steps to understand how individuals typically begin receiving APD waiver services in Florida.
2
Eligibility Review
APD reviews the application and determines whether the individual meets eligibility requirements.
3
Waiver Support Coordinator
Once approved for APD services and enrolled in the iBudget Waiver, a Waiver Support Coordinator helps the individual and family navigate the planning process.
4
Support Plan
The individual, family, and Waiver Support Coordinator work together to develop a person-centered support plan based on the individual's needs and goals.
5
Choose Providers
Families may choose from approved APD providers based on the services authorized in the support plan.
6
Services Begin
Once services are authorized, the selected providers begin delivering supports according to the individual's support plan.
APD Resources
New to APD?
If you're just beginning to explore APD services for a loved one, start with APD's official educational videos. They provide a helpful introduction to eligibility, the application process, available services, and what to expect along the way.
Watch APD VideosReady to Apply?
Once you're ready to begin the application process, visit APD's official application page for step-by-step instructions, eligibility information, and required documentation.
Start Your APD ApplicationFrequently Asked Questions
Common questions from individuals and families.
Who is eligible for APD services?+
Eligibility is determined by Florida's Agency for Persons with Disabilities (APD). Individuals must meet the state's eligibility requirements before receiving APD waiver services.
How do I apply for APD services?+
Applications are submitted directly through APD. We recommend starting with the official APD resources on this page to learn about eligibility and the application process.
What is a Waiver Support Coordinator?+
A Waiver Support Coordinator helps individuals and families navigate the APD waiver program, develop a person-centered support plan, coordinate authorized services, and monitor ongoing needs.
Can I choose my APD provider?+
Yes. Once services are authorized, individuals and families may choose from approved APD providers that offer the services included in the support plan.
What services does Keystone Solutions Group provide?+
Keystone Solutions Group provides Life Skills Development - Level 1 (Companion), Personal Supports, and Respite Care for eligible individuals receiving APD waiver services.
What counties does Keystone serve?+
We currently provide services throughout Palm Beach County and Broward County, Florida.
Does Keystone provide medical or nursing care?+
No. Keystone Solutions Group provides non-medical APD waiver services focused on supervision, daily living assistance, community participation, and person-centered support.
Can I contact Keystone before applying for APD?+
Yes. We're happy to answer general questions about our agency and the services we provide. However, APD determines eligibility and authorizes services before they can begin.
Need Assistance?
Not sure where to begin?
If you have general questions about Keystone Solutions Group or the services we provide, we're happy to help point you in the right direction.
Contact Us